Beating the Processing Delays
Submit your Self Assessment returns promptly, even if your baby’s due date seems far away. This ensures your NICs record is up to date when you need to claim.
If you’re experiencing delays, contact both the DWP Maternity Allowance team and HMRC’s Self Assessment helpline. Sometimes a phone call can help join the dots between departments. In some cases, HMRC may accept late registration for self-employment, which could affect your eligibility for Maternity Allowance, so it’s important to discuss this with them as soon as possible.
Create a simple spreadsheet tracking your communications. Note who you spoke to, when, and what was promised if you need to escalate matters.
Ask for written confirmation of any advice given. This is especially important if someone tells you to “just wait” while pregnant and without income.
You can request an urgent assessment if you are close to your due date or already past it, and do not be shy about explaining your situation while reviewing comprehensive guides on how to claim Maternity Allowance to ensure all criteria are met. Don’t be shy about explaining your situation. If your claim is denied, you can request a mandatory reconsideration before moving on to a formal appeal.